My scanner is showing an error code. What does it mean?

01-00 General heap error

Contact Support and provide error code information

01-01 Unable to allocate from help

Contact Support and provide error code information

02-00 Unknown object type in data

Use PC Application to delete any corrupted objects or create a new configuration

02-01 Unknown TSYS type in data
Use PC Application to delete any corrupted TSYS objects or create a new configuration

03-00 No MicroSD card inserted

Ensure that a properly formatted MicroSD card is fully inserted and locked in the MicroSD slot.

03-01 General error initializing file system

Reinsert the SD card to ensure it is fully inserted in locked in the SD card slot. If necessary, reformat the SD card using the PC Application "Prepare SD Card for use" option. Replace the SD card if the problem persists.

03-02 Cluster size bad

Reinsert the MicroSD card to ensure it is fully inserted in locked in the MicroSD slot. If necessary, reformat the MicroSD card using the PC Application "Prepare MicroSD Card for use" option. Replace the MicroSD card if the problem persists.

03-03 Error reading SD card
Reinsert the MicroSD card to ensure it is fully inserted in locked in the MicroSD slot. If necessary, reformat the MicroSD card using the PC Application "Prepare SD card for use" option. Replace the MicroSD card if the problem persists.

03-04 Error writing SD card
Reinsert the MicroSD card to ensure it is fully inserted in locked in the MicroSD slot. If necessary, reformat the MicroSD card using the PC Application "Prepare SD card for use" option. Replace the MicroSD card if the problem persists.

03-05 MicroSD card is full

Reduce size of configuration, remove unnecessary audio recordings or switch to a MicroSD card with more capacity
.
03-06 MicroSD card write protected

Reinsert the MicroSD card to ensure it is fully inserted in locked in the MicroSD slot. If necessary, reformat the MicroSD card using the PC Application "Prepare SD card for use" option. Replace the MicroSD card if the problem persists.

03-07 Mass storage mode is active

Under normal conditions this error should not appear. Mass storage device mode is disabled when the scanner is connected to a computer and scanning. Disconnect the radio from the computer, wait a few seconds, then reconnect. Contact Support if the problem persists.

03-08 Unknown MicroSD card read/write error
Reinsert the MicroSD card to ensure it is fully inserted in locked in the MicroSD slot. If necessary, reformat the MicroSD card using the PC Application "Prepare SD Card for use" option. Replace the MicroSD card if the problem persists.

04-00 Initialization error

Contact Support and provide error code information

04-01 Initialization error

Contact Support and provide error code information

04-02 Firmware load error

Contact Support and provide error code information

05-00 Unable to load CONFIG_.BIN

Reformat the SD card using the PC Application "Prepare SD Card for use" option. Replace the SD card if the problem persists
.
05-01 CONFIG_.BIN file error

Reformat the MicroSD card using the PC Application "Prepare SD Card for use" option. Replace the MicroSD card if the problem persists.

05-02 CONFIG_.BIN file error

Reformat the MicroSD card using the PC Application "Prepare SD Card for use" option. Replace the MicroSD card if the problem persists.

05-03 CONFIG_.BIN file error
Reformat the MicroSD card using the PC Application "Prepare SD Card for use" option. Replace the MicroSD card if the problem persists.

Contact Us

Not finding what you're looking for? Contact Us Directly