Radio Scanners
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How can I increase the time that the backlight stays illuminated on my WS1010?
To get the backlight to stay on, follow these steps; 1) Hold the PGM button 2) While holding the PGM button, press and release the light button. The unit will beep 3) Release PGM The backlight will now remain on. NOTE: This procedure is required each time the unit is turned on. -
How do I know if I can update the software or firmware in my scanner?
WS1040, WS1065: Check our scanner downloads page to see if there is an update. WS1080/88, WS1095/98 & TRX 1/2– Launch the EZ Scan software that came with the scanner. Normally it will automatically look for all updates. If launched in the last few days and you want to force the check, click... -
How do I manually add conventional frequency to WS1040 and WS1065 scanners?
Trunking systems are best programmed using 3rd party PC software. If programming is not done correctly it can make the scanner not function properly. Press PROG. 3 menu items show up above the F keys (F1, F2, F3) Press F1 (NEW) then F2 (CONV) Flashing curser is on Scan lists. Default Scan list i... -
How to manually add trunking to WS1040 and WS1065 scanners
Add Frequency –Trunking systems NOTE: it is best to use 3rd party PC software. If programming is not done correctly it can make the scanner not function properly. Creating the System Press PROG. 3 menu items show up above the F keys (F1, F2, F3) Press F1 (NEW) then F1 (TGRP) Flashing cursor i... -
I don't have the EZ Scan software. How do I get it?
NOTE: This article is not applicable to the WS1010, WS1025, WS1040 or the WS1065. The EZ Scan software comes on the scanner’s SD Card. Connect the cable to your Windows PC or alternately, turn the scanner off remove the SD card and put it in your PC’s SD card reader. After a moment, your PC will... -
You can view the PSREdit500 guide here: Using PSREdit500
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You can view the Win500 User Guide here: Using Win500
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Is there a protective case available for the WS1040?
No, the protective case is only available for the WS1080, WS1088 and the TRX-1. -
No, Whistler scanners are only radio scanners. They do not have the ability to transmit and are strictly only receivers. You will not be able to communicate using the scanner. Only listen to the transmission.
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My scanner is programmed but when I turn it on it displays "nothing to scan" or "nothing enabled"
Most likely you unchecked the Scan Set 01 box. Please go to the “What is a Scan Set” FAQ for a complete explanation. The quick fix: From the Main Menu scroll down to Scan Sets. Press the right arrow. Press Select to put a checkmark in Scan Set 01. Press the left arrow to exit. Done! -
My scanner is showing an error code. What does it mean?
01-00 General heap error Contact Support and provide error code information 01-01 Unable to allocate from help Contact Support and provide error code information 02-00 Unknown object type in data Use PC Application to delete any corrupted objects or create a new configuration 02-01 Un... -
Launch the EZ Scan software, connect the USB cable to your PC and the scanner. The scanner must be off. Click on the Scanner/SD card tab and select Prepare Scanner Memory/SD Card for Use. Check ALL THREE boxes. Confirm the correct drive is highlighted, click FORMAT. At the prompt, press ENTE...
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My state does not permit mobile use of a scanner. How can I get a permit?
Most states do not restrict use of a scanner. If your state does, check with your local Sheriff’s office or City Police. If you have a valid reason to have a scanner they can issue a permit. -
My WS1040 / WS1065 scanner displays "heap error" and won't scan. How do I fix it?
A Heap Error can be caused when you are entering a new talkgroup ID (manually programming) and fail to assign a TSYS (leaving it set to “NEW”). This is rather like saying deliver this package, but not providing a method to deliver it. If your scanner will let you review objects, search for an ob... -
Pressing scan on the unit shows "All CH L-Out". It will not scan
One of two issues causes this error. No frequencies have been programmed into the scanner or One of the banks are not turned on. To correct #1 press PGM and enter a frequency. To correct #2 look at the top of the display and you will see BANK and numbers 1-10. They all should be underlin... -
The USB port is not recognized by the EZ Scan software - I am using Windows 8, 8.1 or Windows 10.
Windows 8.0, 8.1, and 10 require digitally signed drivers and do not give the user an option to easily bypass however there is a way to get around it, it just takes several minutes. This is only for USB driver installation if you have problems "connecting to your scanner" while using the USB cab... -
This will depend on the scanner that you have and what you would like to hear. A basic VHF/UHF scanner (or non-800 MHz, because it covers all the important bands except the 800 MHz band) no longer receives police and fire in the vast majority of areas, but covers a lot more than you might think....
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What is a birdie frequency on a scanner?
All scanners have birdie frequencies, which are signals created inside a scanner that can cause interference. To find the birdies in your scanner follow these steps: 1. Disconnect the antenna, and make sure that no other nearby radio or TV sets are turned on. 2. Search every frequency range f... -
It is an organized collection of scannable objects. A scanlist can be 1 object or as many as you like. Generally you would organize your scanlists by community and by service. Examples: * Hurst Police * Hurst Fire * Southlake Police * Southlake Fire * Traffic Helo’s * Medivac * Skywarn
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A bank is a group of memory channels. A scanner with 200 channels will most likely be organized into 10 banks of 20 channels each. If you program 5 frequencies into the first bank, then more in bank 2, then 15 memory channels are left empty in bank 1, but the advantage is that you can turn bank...
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What is a "scan set"? (All SD Card scanners)
A Scan Set is very different than a Scanlist. A Scanlist is a group of objects you want to scan. A Scan Set allows you to enable or disable groups of Scanlists. Let’s say you live in one county and work in another. You can create a Scan Set for work county and another for home county. Then by ... -
What software can I use to program my WS1040 or WS1065?
There are a few different pieces of software that you can use to program your WS1040 and WS1065. These are all 3rd party software and more information regarding download and/or purchase can be found on their respective websites. WIN500 - StarrSoft - http://www.starrsoft.com/software/win500/ PSR... -
Will the WS1010 pick up digital (or trunking) signals?
No. The WS1010 is only capable of receiving analog signals. -
Will the xxxxx work with P25 trunk system where frequencies are encrypted?
It is illegal to use a scanner to listen to an encrypted channel therefor the scanner will not pick up those channels. -
WS1010 - I do not have any sound or am just hearing static on my scanner
Squelch may not be properly adjusted. To correct: Remove antenna, Press the Storm Cloud button Turn Squelch knob to MIN, you should hear static – Now turn it slowly clockwise just so the static stops. Replace antenna and if the unit is programmed press the SCAN button. If not, then press o... -
WS1010 - My scanner displays "error" when I try to program in a frequency.
This indicates that the frequency is not within the range limits of the scanner. See the Specifications section of the manual for covered frequency ranges. -
WS1010 - My scanner does not pick up police or fire
If you pressed the FIRE icon button it is possible that the frequencies pre-programmed in the scanner do not include your area. These Pre-programmed frequencies are generally common Police/Fire frequencies. Please visit www.radioreference.com and click on the database button. Select your state ... -
WS1010 - The scanner beeps when I hit any key - no functions other than the light work
The Keyboard is locked. There should be a key icon in the upper right corner of the display. To turn off the Keyboard Lock, Press and hold the Light button until the key icon turns off. -
To fully charge rechargeable batteries its best to use an external battery charger. The scanner only provides a maintenance charge.